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This work project analyzes Apple’s value creation, focusing on the smartphone industry in 2025. Utilizing a comprehensive case study and a structured teaching note, the work evaluates industry attractiveness and Apple’s competitive advantage to discuss strategic options. The
analysis shows that Apple’s ecosystem remains its most powerful source of value creation, yet the company faces iPhone dependence, regulatory pressure, and technological shifts such as AI. The study outlines the strategic trade-offs Apple must navigate between defending its mature core business and pursuing new frontiers in areas like healthcare and AI. The individual part examines why Apple’s ecosystem generates weaker lock-in in China than in the United States. Drawing on platform ecosystem theory and the concept of control points, the analysis compares the two markets across three user-side interaction domains: messaging, transactions, and app access. In China, cross-platform super apps, especially WeChat and Alipay, control these critical interfaces, relocating switching costs from Apple’s operating system layer to the super app layer. Apple’s ecosystem advantage remains valuable at the device layer but produces less defensible retention when super apps mediate everyday digital activities. The analysis recommends that Apple accept a subordinate architectural role, optimize the iPhone for super app performance, and pursue revenue-sharing partnerships with dominant platforms to sustain profitability in China.
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Apple iPhone Smartphone Value creation Ecosystem China Management Strategy
