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Information systems projects: evaluation of teams performance
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| 1.47 MB | Adobe PDF |
Autores
Resumo(s)
Data is the new gold. Information Systems help organizations exploit their data to develop new
information and insights, from their industry and their clients, which will enable to increase
efficiency, create business value, and provide an overall better service. Therefore, every
organization, from small to large organizations, aspire to own an Information System capable
of managing their massive amount of data to bring value to the organization.
To exploit the maximum usefulness of their data, companies can hire consultant firms
specialized in the development and implementation of Information Systems, taking advantage
of the best available expertise and technologies.
Technologies are evolving faster than ever, and the amount of data that is being accumulated
is also increasing exponentially. This data is being accumulate because, with the help of the
ever-evolving developments of technologies, the consultant firms, with teams composed of
skilled people in the most recent technologies, can leverage this data retrieved, to find patterns
and help organizations better understand their customers to provide them the best service
possible. The organizations that provide those Information Systems must at all-time, keep track
of their employees work and performance, as the Information Systems they develop are such
an important component for the businesses.
Evaluation of performance has traditionally focused on individual performance. Nevertheless,
it is recognized that the team performance is not only related to the individual performance of
the teams’ constituents, but also the synergies among the team members and their joint work.
There is, therefore, a gap in the research and practice of performance evaluation, which is
even more noticeable in the field of Information Systems and Technologies (IST) projects, with
work focused on this area practically absent. This dissertation presents a new process that
allows the continuous monitoring of project performance, from the beginning, to the closing of
the project, keeping track of which employees had better synergies with whom, to better
manage teams for upcoming projects.
Descrição
Dissertation presented as the partial requirement for obtaining a Master's degree in Information Management, specialization in Information Systems and Technologies Management
Palavras-chave
Information Systems Projects Teams Performance Evaluation Process