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Design of an accelerator to make portuguese parishes smarter
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The key problem for performing this study was the need to get citizens and parish councils closer.
As it was known, the lack of communication between these two is real. So, a main objective was set, to make an innovation accelerator to bring some smartness to parishes.
To get all insights needed to achieve this objective, there was the need to learn more about public administration and Portuguese specificities compared to other realities, which was done related to smart cities as well as understand what such a broad concept involves and to get to know a bit more on innovation and creativity in general and case studies of previous of innovation accelerators.
As the main objective was to make parishes smarter, there was a need for a clear definition of it, so it was defined that smartness inside a parish must include an improvement on the relationship with citizens, citizens who feel that their opinions count, training for citizens to promote digital inclusion and also for parish employees to make sure that their processes are more citizen centered, and, last but not the least, an improvement of citizens quality of living inside the parish.
It was concluded at the focus group meeting, used to validate the proposed framework, that it is possible to get all this smartness through the implementation of the proposed framework in a parish inside Portugal as it is aligned with what parishes want for them in the near future.
Descrição
Dissertação apresentada como requisito parcial para a obtenção do grau de Mestre em Gestão de Informação, especialização em Gestão de Sistemas e Tecnologias de informação
Palavras-chave
Smart cities Local e-government Innovation accelerator Smart parish Citizens Local public administration Lean startup Agile