Supply chain resilience: an empirical model

Carvalho, Helena Maria Lourenço; Azevedo, Susana Garrido; Machado, Virgílio António Cruz

http://hdl.handle.net/10362/58458

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Autores

Carvalho, Helena Maria Lourenço

Azevedo, Susana Garrido

Machado, Virgílio António Cruz

Resumo(s)

This paper proposes a model for management of supply chain resilience. To this end thestructured content analysis of media news is used to analyze a sample constituted by sixty two documents containing evidences of seventy seven companies that were affected by the Japan 2011 earthquake. The sample provides evidences that companies failed to sustain their operations mainly because capacity shortages and material shortages. Also provides empirical evidence of twelve resilience practices to reduce the disturbance severity and therecovery time. Based on these findings four propositions were made and aggregated topropose a model for supply chain resilience management.