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Orientador(es)
Resumo(s)
Inequality in population distribution between urban and rural areas tends to increase in the next years, in favor of cities, and the trend is not expected to revert (United Nations, 2014). Therefore, cities should be eager to receive their share of inhabitants, seeking to host within their borders the optimal number of people needed to self-development and thrive.
At the same time, urban areas must be prepared to offer citizens the services matching their expectations, in fields such as education, healthcare, transportation, water and energy supply. More people demanding for more services requires either a higher need of resources or a better utilization of the available ones. In a context of economic adjustments, the second option is normally the most viable.
The concept of Smart City is brought to discussion as a city that, with the support of Information and Communication Technologies (ICT), creates a system that progressively facilitates its own functioning, becoming more intelligent, interconnected and sustainable (Debnath et al., 2014). Nowadays, technology allows people to send and receive data in real-time, with this data acting as a supporter for quicker and fact-based decisions, granting us the possibility of saving precious resources, as time or capital.
Resource efficiency is one of Lean Thinking potentialities. This line of thought is used within organizational context to, among other applications, identify activities embedded in business process that do not add value to the final product or service. In this investigation work, it is proposed to apply Lean Thinking in the development of an integrated administration system for a city, within the Smart Cities paradigm, to allow urban managers to take advantage of Information and Communication Technologies (ICT) for a better utilization of resources, minimizing waste of the available reserves.
Descrição
Dissertation presented as the partial requirement for obtaining a Master's degree in Information Management, specialization in Information Systems and Technologies Management
Palavras-chave
Lean Resources Waste Smart City Sustainability
