Defining a Framework for the Development of ICT Services "nearshoring" in Portugal

Abstract

This paper presents a framework for policies development enabling growth of Nearshore in information and communications technologies (ICT) services inside European Community (EC), which are based in Portuguese companies, emphasizing what is needed to explore the huge opportunity to develop exportations, employability and the national economy. In a market of ICTs Outsourcing services forecasted in 2017 to be larger than 1000 Billion Euros, it is necessary that Portugal accelerates developments in areas such as People, Policies, Infrastructures and Education, according to the proposed framework, which supports the growth from the 50th location worldwide and 2nd in Western Europe, regarding attractiveness for providing Outsourcing services, in order to become a preferential destination for the development of a "Nearshore" in EC.