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Impact of Cloud Cost Transparency on Organizational Decisionmaking

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Resumo(s)

The master's thesis examines the Impact of Cloud Cost Transparency on Organizational Decision-making. Using semi-structured interviews with department heads and technical roles, the study aims to clarify whether increased cost transparency leads to improved cost accountability, ultimately impacting how departments utilize and manage data platform resources. The results of the interviews reveal a differentiated view of the use of cost reporting, understanding and subsequent decision-making behavior. In particular, the analysis shows that the introduction of the cost transparency report has led to observable immediate decision making, with department heads using the insights gained to make more informed and proactive decisions regarding the allocation and optimization of cloud resources. In addition, the study details the perceived benefits resulting from this newfound transparency, including increased overall cost awareness among stakeholders and a more detailed understanding of the cost implications associated with various data platform initiatives. By examining these specific findings, this study underscores the critical role of effective cost transparency mechanisms not only in optimizing cloud resource utilization, but also in fostering a culture of accountability and efficiency in organizations managing complex data environments. This empirical evidence underscores the need for organizations to prioritize the implementation of robust cost transparency strategies as a key pillar of effective cloud cost management and strategic decision making in data platform management.

Descrição

Dissertation presented as the partial requirement for obtaining a Master's degree in Information Management, specialization in Knowledge Management and Business Intelligence

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FinOps Cost Transparency Decision-making Cloud Computing Cost Accountability SDG 9 - Industry, innovation and infrastructure

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