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Autores
Orientador(es)
Resumo(s)
The communication network world is changing day by day at a rate never seen before due to
fast technological improvements, as companies try to take the lead in this new field “Hydra
Marley” should not be any different. With companies trying to leverage customer service and
quickness in solving issues it is crucial to find ways to satisfy their needs. As a result, Robotic
Process Automation (RPA) offers not only a quick and simple solution but also an efficient one,
by automating tasks that are valuable to the customer. The main aim of this project was to use
Robot Process Automation technology to implement an RPA in Oracle Cloud in the
Procurement area, thus guaranteeing a more efficient and precise solution to the users.
Additionally, by implementing this technology we will further improve and eliminate any
existent inefficiencies in the daily tasks. On top of that, we will be able to save on personnel,
improve their well-being, and increase job satisfaction.
Descrição
Dissertation presented as the partial requirement for obtaining a Master's degree in Information Management, specialization in Information Systems and Technologies Management
Palavras-chave
Procurement Robotic Process Automation ERP Supplier Creation SDG 3 - Good health and well-being SDG 8 - Decent work and economic growth SDG 9 - Industry, innovation and infrastructure
