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Digital Transformation within Airports Security Processes: New Security Technology Implementation Impact
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Orientador(es)
Resumo(s)
The connection between the technological and aeronautical sectors, particularly in the
security field, is crucial for economic and infrastructural development. The aeronautical
market, integral to one of the most developed sectors globally, needs a robust strategy to
sustain its role as a powerful economic engine. Studied country economy heavily relies on
tourism, which contributes 16.5% to GDP and supports a substantial portion of the workforce.
This sector drives revenue through various channels like hospitality and transportation.
Concurrently, the aviation industry catalyzes infrastructure development, fosters
technological innovation, and boosts exports. Despite its high security standards, the aviation
industry must continually address threats such as terrorism and illicit acts, exemplified by
events like September 11, 2001, and incidents like the Eurowings and Greece hijacking cases.
Enhancing security remains imperative to maintaining user trust and industry reliability. Leads
in advancing global airport security technology, and those were the focus for this work, which
using a Database data will be strapulated resulting on fiability rates for this technologie use
and implementation. This study suggested a conceptual model that may be used to govern
services by utilizing a prototype model that was assessed by experts. Regarding the final
results they have been obtained using DSR Methodology analysis which resulted on a
realization of a Focus Group. As final results the Airport Tech Security Plan is performing well
overall, with a Total Performance of 95.66%, driven by strong execution in Security Measures
(98.25%) and a solid, though slightly lower, Level of Security Technology Efficiency (93.16%).
Most security metrics surpass their targets, reflecting robust security infrastructure and
adherence to protocols. However, there are critical areas in security technology, such as the
high number of incidents due to security failures and inefficiencies in handling suspicious
cases, that require immediate attention for further improvement.
Descrição
Dissertation presented as the partial requirement for obtaining a Master's degree in Information Management, specialization in Information Systems and Technologies Management
Palavras-chave
Aviation Market Technology Security Feasibility Integration AI SDG 9 - Industry, innovation and infrastructure SDG 11 - Sustainable cities and communities SDG 16 - Peace, justice and strong institutions