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Determinants of blockchain-based internet-voting systems adoption: a UTAUT model approach

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Blockchain e-voting ensures secure and transparent elections by leveraging decentralized technology to preserve the integrity of the voting process. This research investigates the adoption of blockchain-based internet-voting systems, employing an extended Unified Theory of Acceptance and Use of Technology (UTAUT) model. A survey study of 352 citizen’s explored the factors influencing user’s behavioral intention to use this innovative voting technology. The SEM (Structural Equation Modeling) technique was used to examine the responses. The study introduces new dimensions, including Trust in Technology, Trust in Government, and Political Ideology alongside the original UTAUT constructs. According to the results, only Performance Expectancy, Social Influence, and Trust in Technology emerged as significant predictors of Behavioral Intention to Use blockchain-based internet-voting systems. The findings also suggest that Trust in Technology has a positive effect on Performance Expectancy. On the other hand, Effort Expectancy, Facilitating Conditions and Political Ideology were found to have no influence on Behavioral Intention to Use. Overall, the outcomes of this research can help developers and policymakers improve and promote blockchain-based internet-voting systems by exposing citizen’s opinions and perceptions.

Descrição

Dissertation presented as the partial requirement for obtaining a Master's degree in Information Management, specialization in Knowledge Management and Business Intelligence

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blockchain technology adoption internet-voting UTAUT SDG 9 - Industry, innovation and infrastructure SDG 10 - Reduced inequalities SDG 11 - Sustainable cities and communities SDG 16 - Peace, justice and strong institutions

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