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Can e-learning enhance students’ academic achievement in a country with low ICT development? Analysing students’ perceptions on the use of e-learning during the COVID-19 Pandemic
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Orientador(es)
Resumo(s)
E-learning is an approach that has been increasingly used by higher education institutions (HEI) in developed countries to improve teaching and learning efficiency. A particularly different reality from the experienced in most developing countries, where the take-up and the implementation of e-learning initiatives are at a very preliminary stage due to the existence of numerous barriers.
This study aims to describe and understand if and how the e-learning implementation affected students’ academic achievement in a country with low development in Information and Communication Technologies (ICT) and in a pandemic context in which the educational system of the country has undergone major changes. In addition, it aims to identify the main barriers faced by students during the e-learning implementation, the profile of students who were more affected by the e-learning implementation and possible solutions to successfully add and maintain e-learning initiatives to the programs of HEI.
The study is based on the perceptions of 102 Angolan students obtained through a paper-based questionnaire. Results indicate that the full benefits of e-learning are not perceived by students when there are institutional barriers and ICT barriers preventing its adequate implementation and maintenance. Results also fortify the evidence that the e-learning implementation in a country with low ICT development is unlikely to successfully occur and can in fact have a negative impact on students’ academic achievement.
Descrição
Dissertation presented as the partial requirement for obtaining a Master's degree in Information Management, specialization in Knowledge Management and Business Intelligence
Palavras-chave
E-learning ICT developing countries higher education academic achievement