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Publicação
Business Process Automation in Financial Services
| Nome: | Descrição: | Tamanho: | Formato: | |
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| 1.98 MB | Adobe PDF |
Autores
Orientador(es)
Resumo(s)
Process automation has become the main trend in corporate development strategy. In the competitive
finance market, automation of business processes is a necessary step that is required to succeed and
brings the most profit in the modern day. This paper illustrates how business process management can
help to solve the problem of workflow process automation in the financial industry. The research is
conducted by design science research methodology, and the result is presented in the form of a
framework.
This framework describes the steps of process automation applicable in the financial sector. Each step
introduces a new piece of software streamlining a certain aspect of the original workflow. An overview
of the existing available solutions will be provided in the paper for the benefit of further researchers and
implementers. As a validation of this theory the developed framework is applied to a part of the
regulatory reporting process in a European bank. Such application illustrates how the company can
benefit from process automation and how software tools presented on the market can help with it.
Descrição
Dissertation presented as the partial requirement for obtaining a Master's degree in Information Management, specialization in Information Systems and Technologies Management
Palavras-chave
Business Process Management Workflow automation Regulatory reporting