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On-demand mobile application to support medication access and delivery
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Orientador(es)
Resumo(s)
The pharmaceutical sector is pivotal in our society. They provide medication and different services
that contribute for populations well-being.
Multiple sectors have found their way to the digitalization era, by creating their own digital platform
or integrating existing ones, allowing them to survive and reinvent. The pharmaceutical has found
some constraints on their way to this new era due to is severe regulations, lack of availably and
trustworthiness of current online pharmacies.
During this project, interviews were made to health professionals that confirmed from their point of
view, the usefulness of such an application and service. Convenience was the main attribute
associated with online pharmacies feature that is inherent of almost all on-demand services.
Regardless, concerns on the user-friendliness when using these kinds of services especially when
leading with older demographics.
This project aims to design the information system architecture of an on-demand mobile application
providing patients with a more efficient and available service that would deliver prescribed
medication anywhere, anytime. This project is aimed for the Portuguese pharmaceutical sector, for
that same reason, a deep understanding of local environment was conducted but also, current
limitations of already established online pharmacies that currently operate outside the Portuguese
territory were considered and their current limitations to design a more reliable and efficient
application.
Descrição
Dissertation presented as the partial requirement for obtaining a Master's degree in Information Management, specialization in Information Systems and Technologies Management
Palavras-chave
Medication Mobile application Information System architecture Online pharmacy