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Designing a collaborative AutoML tool to help organizations become data-driven

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Resumo(s)

This study aims to address a lack of knowledge in the emerging field of automated machine learning (AutoML) techniques. While the AutoML technology develops further and further and provides increasingly robust and interesting results, there is only little to no current research on how this technology can be adopted and scaled across different functions and teams of any organization. Thus, this study raises the research question of how an information system that leverages AutoML techniques can empower organizations and their non-technical individuals to collaborate on and adopt machine learning techniques in their daily lives to unlock the value of available data. To gain a clear analytical lens, this study is conducted in the environment of Management Consulting Companies (MCCs) as they span all industries and multiple tasks within diverse organizations and therefore promise a good transfer of knowledge to other application areas. A special emphasis is given to non-technical users and the possibilities of them participating in such a system as that has the potential to reach a large number of real-world practitioners. The identified problem is tackled with a Design Science Research (DSR) approach. A workflow of how an information system can support its users to leverage AutoML serves as an artifact that is evaluated by experts. Learnings from the theory behind the proposal and its evaluation contribute to literature around AutoML and the transformation of the MCC industry as well as practical applications in both fields. Results suggest that AutoML is best used to conduct quick experiments and find out which applications have the highest business value before involving experts. Major challenges are to help non-technical users define a use case and prepare data.

Descrição

Dissertation presented as the partial requirement for obtaining a Master's degree in Information Management, specialization in Information Systems and Technologies Management

Palavras-chave

AutoML collaboration Data-driven decision making Machine Learning Design Science Research

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