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Benefícios da Implementação de um Sistema de Gestão de Transportes. Estudo de Caso
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Na época em que vivemos, quem não evolui através da procura por uma posição superior, comparativamente com os seus concorrentes diretos, dificilmente sobrevive. É por isso que muitas empresas procuram, cada vez mais, ferramentas ou mesmo metodologias que possibilitem obter uma maior produtividade a baixo custo. Deste modo, a preocupação das empresas recai em novas formas de competir e serem eficientes nos mercados em que atuam, tendo em conta toda a concorrência e ofertas que os mercados hoje em dia disponibilizam. Por vezes bastante agressiva, a rápida resposta às necessidades de ser competitivo passou a ser o foco mais importante.
Esta dissertação tem como objetivo analisar os benefícios da implementação de um sistema de gestão de transportes numa empresa (Siemens Logistics), que passará a ser designada por “Empresa” ao longo da dissertação. O sistema de gestão de transporte, está desenvolvido, sendo o objetivo disponibilizá-lo em 2022. Numa primeira fase, através de reuniões, entrevistas e um questionário, foi possível identificar os processos da empresa e as atividades que os constituem. Foi possível ainda, quantificar os tempos consumidos nas atividades e determinar aquelas que são críticas e eventualmente influenciadas com a implementação de um sistema de gestão de transportes.
Numa segunda fase, é caracterizado o sistema de gestão de transportes AX4, baseado no conceito de nuvem digital, com o intuito de alcançar a integração digital – a fusão dos mundos físico e virtual – ao longo da cadeia de abastecimento. O sistema AX4 interliga os vários intervenientes e ambientes do sistema, como diferentes tipos de transporte, onde quer que estejam, em redes globais de cadeias de abastecimento. O seu potencial integrador dinamiza processos e permite a normalização através das fronteiras corporativas, linguísticas e nacionais: fácil, rápida e flexível. O tempo que um produto demora, desde o produtor até ao consumidor final tem que ser o menor possível. Por isso, a gestão da cadeia de abastecimento e a logística, associadas à metodologia de melhoria contínua e conjugadas com sistemas de informação, possibilitam essa mais-valia às empresas.
Numa terceira fase, é apresentado um questionário à Empresa, que permitiu analisar os tempos consumidos por cada atividade, tendo sido definidos dois KPI, o número de trabalhadores reduzidos e o tempo poupado por trabalhador. Por outro lado, através do Diagrama de Pareto, identificaram-se as atividades críticas que são mais influenciadas com a implementação do Sistema AX4.
Na última fase identificaram-se propostas de melhoria para a empresa, que permitem integrar num só sistema, vários softwares que são atualmente utilizados pela Empresa, tais como o Mindsphere, que permite armazenar informação e Big Data derivada do software Sigfox, que permite utilizar sensores para rastrear encomendas, registar temperaturas ou vibração excessiva de equipamentos. Por outro lado, abdicar da utilização de alguns softwares como o (System Application and Products) SAP ou o Transport Request Management (TRM), que acarretam custos acrescidos à Empresa devido à compra de licenças.
In the times we live in today, those who do not evolve through the search for a superior position compared to their direct competitors, hardly survive. That is why many companies are increasingly looking for more tools or even methodologies that enable them to obtain greater productivity at a lower cost. Considering this, companies are concerned with new ways of competing and being efficient in the markets in which they operate, taking into account all the competition and offers that the markets have today. Sometimes quite aggressive, the quick response to the needs of being competitive became the most important focus. This dissertation aims to analyze the benefits of implementing a transport management system in a company (Siemens Logistics) that will be designated as Company throughout the dissertation. The transport management system has been developed, and the objective is to make it available in 2022. In a first phase, through meetings, interviews and a questionnaire, it was possible to identify the company's processes and the activities that constitute them. It was also possible to quantify the time consumed in activities and determine those that are critical and eventually influenced by the implementation of a transport management system. In a second phase, the AX4 transport management system is characterized, based on the concept of digital cloud, with the aim of achieving digital integration – the fusion of the physical and virtual worlds along the supply chain. The AX4 system interconnects the various system actors and environments, such as different types of transport, wherever they are, in global supply chain networks. Its integrative potential streamlines process and allows for standardization across corporate, linguistic and national boundaries: easy, fast and flexible. The time it takes for a product, to go from the producer to the final consumer, must be as short as possible and it is both the management of supply chains and logistics associated with the continuous improvement methodology and application of information systems, that enables companies to obtain that added value. In a third phase, a questionnaire is presented to the company, which allowed to analyze the times occupied by each activity, through two KPI, the number of workers reduced and time saved per worker. In the other hand, through the Pareto Diagram, it was possible to identify the critical activities that will be more influenced by the implementation of the AX4 System. In the last phase, improvement proposals were identified for the company, which allowed the integration in a single system various software that are currently used by the Company, such as Mindsphere, which allows storing information and Big Data, derived from the Sigfox software, which allows the use of sensors to track orders, recording temperatures or excessive equipment vibration. On the other hand, refrain from using some software such as SAP (System Application and Products) or Transport Request Management (TRM), which entail increased costs to the Company due to the purchase of licenses.
In the times we live in today, those who do not evolve through the search for a superior position compared to their direct competitors, hardly survive. That is why many companies are increasingly looking for more tools or even methodologies that enable them to obtain greater productivity at a lower cost. Considering this, companies are concerned with new ways of competing and being efficient in the markets in which they operate, taking into account all the competition and offers that the markets have today. Sometimes quite aggressive, the quick response to the needs of being competitive became the most important focus. This dissertation aims to analyze the benefits of implementing a transport management system in a company (Siemens Logistics) that will be designated as Company throughout the dissertation. The transport management system has been developed, and the objective is to make it available in 2022. In a first phase, through meetings, interviews and a questionnaire, it was possible to identify the company's processes and the activities that constitute them. It was also possible to quantify the time consumed in activities and determine those that are critical and eventually influenced by the implementation of a transport management system. In a second phase, the AX4 transport management system is characterized, based on the concept of digital cloud, with the aim of achieving digital integration – the fusion of the physical and virtual worlds along the supply chain. The AX4 system interconnects the various system actors and environments, such as different types of transport, wherever they are, in global supply chain networks. Its integrative potential streamlines process and allows for standardization across corporate, linguistic and national boundaries: easy, fast and flexible. The time it takes for a product, to go from the producer to the final consumer, must be as short as possible and it is both the management of supply chains and logistics associated with the continuous improvement methodology and application of information systems, that enables companies to obtain that added value. In a third phase, a questionnaire is presented to the company, which allowed to analyze the times occupied by each activity, through two KPI, the number of workers reduced and time saved per worker. In the other hand, through the Pareto Diagram, it was possible to identify the critical activities that will be more influenced by the implementation of the AX4 System. In the last phase, improvement proposals were identified for the company, which allowed the integration in a single system various software that are currently used by the Company, such as Mindsphere, which allows storing information and Big Data, derived from the Sigfox software, which allows the use of sensors to track orders, recording temperatures or excessive equipment vibration. On the other hand, refrain from using some software such as SAP (System Application and Products) or Transport Request Management (TRM), which entail increased costs to the Company due to the purchase of licenses.
Descrição
Palavras-chave
Gestão da Cadeia de Abastecimento Sistema AX4 Sistemas de Informação Sistema de Gestão de Transportes Eficiência