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Strategic sourcing: dashboarding a spend analysis to support decision-making
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Resumo(s)
Companies suffer from systematic challenges caused by the evolution of markets, technologies, and
the significant increase in available data. Purchasing and Supply Management (PSM), also known as
procurement, is one of the components of Supply Chain Management affected by these and other
challenges. Strategic sourcing is increasingly recognized as a critical building element for changing an
organization’s operations to world-class PSM. Adopting strategic sourcing with a spend analysis
approach will help the company’s procurement department optimize tasks, identify insights and save
company resources. This document aims to provide a detailed description of the project performed at
Company X. The lack of strategic sourcing in the purchasing process of Company X represents
thousands of time-consuming contracts issued yearly, mainly based on individual contract decisions to
choose the suppliers. This project was intended to create a general spend analysis solution using a selfservice
Business Intelligence (BI) platform, leading to more productive purchasing processes and a
greater capacity for analysis to support decision-making, timely, effective, and efficient. Using the
Design Science Research methodology, a literature review about PSM, strategic sourcing, spend
analysis, and BI was done to achieve the goals. A case study of Company X was conducted to analyze
the premises and apply the solution, but the solution may be generalized to other organizations using
the presented conceptual model. The final delivery was a dashboard that combined relevant measures
and metrics to generate insights, improving decision-making and information sharing related to spend
analysis and strategic sourcing. While research on business intelligence, spend analysis, and strategic
sourcing exists, they are seldom published together, and this project also improves the academic
correlation between them.
Descrição
Project Work presented as the partial requirement for obtaining a Master's degree in Information Management, specialization in Knowledge Management and Business Intelligence
Palavras-chave
Business Intelligence Procurement Strategic Sourcing Dashboards Spend Analysis Decision-Making