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A strategy for the integration of hyper-automation technologies into the Portuguese companies
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| 1.39 MB | Adobe PDF |
Autores
Orientador(es)
Resumo(s)
Today´s competitive world demand companies to explore and discover new business automation
technologies in order to evolve their processes and obtain tremendous benefits, from increased
efficiency to reduced costs. The business processes that currently involve a lot of manual work or are
considered as non-value added to the company are in the lead to automate so employees can focus
their knowledge into more relevant tasks.
The purpose of this study is to propose a strategy for the integration of hyper-automation
technologies into current Portuguese companies’ processes and by this way increase the
competitiveness of the Portuguese companies. An analysis of the subject and understanding the
relevance of hyper-automation processes is conducted, as well as a collection of information from
Portuguese companies of their automated processes, as the basis to identify business needs that
may be included in a strategy to apply hyper-automation technologies.
It will be gathered relevant literature on the domain being analyzed for building a comprehensive
body. The results will be analyzed to understand in what extent Portuguese companies would adjust
from hyper-automation technologies, reporting the benefits inherent to technological evolution and
measure in which areas/departments the managers believe hyper-automation will have a major
influence in the short-term.
Descrição
Dissertation presented as the partial requirement for obtaining a Master's degree in Information Management, specialization in Knowledge Management and Business Intelligence
Palavras-chave
Hyper-automation Robotic Process Automation Artificial Intelligence Workflow Automation