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Applying Mixed-Methods for Process Mining: A Proposed Model

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Resumo(s)

Driven by the digital transformation, Process Mining represents one of the biggest analytical trends in the Software-as-a-Service technology market, providing companies with transparency of their existing processes. As such, there has been little research about the factors that influence the decision of companies to adopt Process Mining in their organization. Hence, this study aims to develop a comprehensive research model that sheds light on the most decisive Process Mining adoption drivers among European firms. A Mixed-Method design was applied to ensure an exhaustive and tailored information technology (IT) adoption model for Process Mining. Based on a qualitative pre-study with expert interviews as well as a comprehensive literature review about various IT adoption theories, we derived the most essential antecedents of Process Mining adoption and proposed what is to our knowledge the first Process Mining adoption research model on firm-level.

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Dissertation presented as the partial requirement for obtaining a Master's degree in Information Management, specialization in Information Systems and Technologies Management

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Process Mining Mixed-Methods Approach Adoption PVT OIPT DOI TOE

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