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Recruiting people with disabilities: Tackle the “fear of uncertainty” and create an inclusive working environment

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Resumo(s)

Despite being the world’s largest minority group, and many researches that showed a favourable attitude of employers toward hiring people with disabilities, people with disabilities are still underrepresented across countries, even in the most advanced economies. “Fears of uncertainty” and “lack of experience” are often pinpointed as the reasons that prevent companies from hiring people with disabilities. Therefore, to encourage companies to hire people with disabilities and create an inclusive working environment for people with disabilities, this research aimed at exploring the perceived fears and risks associated with hiring people with disabilities, and how these fears and risks can be managed. Moreover, suggestions on things that can be done to create an inclusive working environment are also examined. The research first started by looking into the existing studies about the topic to understand the concept of diversity, inclusive working environment, disability, as well as the perceived benefits and perceived risks of hiring people with disabilities possessed by the companies. Afterwards, 28 in-depth interviews with manager and employees with and without disabilities were conducted. In the end, this research reviews and provides guidance on how companies can better recruit and create an inclusive working environment for people with disabilities in the workplace.

Descrição

Dissertation presented as the partial requirement for obtaining a Master's degree in Statistics and Information Management, specialization in Marketing Research and CRM

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Diversity Inclusive workplace Disabilities Risk management Human Resource risk management SDG 10 - Reduced inequalities

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