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Resumo(s)
Smart Homes’ technology is no longer a new theme as it’s becoming more available and accessible to the public. However, its fast expansion may undermine the public’s perception of what type of devices currently exist and how to install them. This study addresses the need of getting common citizens closer to Smart Homes’ technology. Thus, a Toolbox is proposed to help non-technical people transforming their homes by sharing with them recommendations regarding different technologies and their setup.
Conducting this study required a clear definition of Smart Home: a home where comfort and convenience can be enhanced through technology, by offering several potentialities such as elderly assistance, energy efficiency, devices’ control, security, entertainment, wellness, and others. A theoretical overview is performed over concepts such as IoT and Domotics, and a systematic literature review allowed the disclosure of the current applications and technologies. Findings suggest that elderly assistance is one of the main applications being developed today, while comfort enhancement and tasks’ optimization represent common desires to the user experience.
Interviews have confirmed the usefulness of the artifact and the possibility of getting citizens more aware of Smart Homes’ technology. Regardless concerns on privacy issues, the feedback suggested the improvement of users’ autonomy in selecting devices. The increased awareness of the public may stimulate designers and vendors to develop a better knowledge on users’ preferences and deliver more appropriate features to their needs, in the future. By adding new meaning to Smart Homes’ access, it’s also expected an increase of users’ acceptance and further technological progress.
Descrição
Dissertation presented as the partial requirement for obtaining a Master's degree in Information Management, specialization in Marketing Intelligence
Palavras-chave
Smart Home Domotics IoT Home Automation User Experience
