Utilize este identificador para referenciar este registo: http://hdl.handle.net/10362/119873
Título: Is this the beginning of the end for retail websites?
Autor: Ramos, Ricardo F.
Rita, Paulo
Moro, Sérgio
Palavras-chave: commercial mobile application
consumer behaviour
retail website
social media
text mining.
Marketing
SDG 9 - Industry, Innovation, and Infrastructure
SDG 12 - Responsible Consumption and Production
Data: 25-Mai-2021
Resumo: This paper expects to understand professionals' opinion concerning the impact of the increasing use of social media (SM) and commercial mobile applications (MA) instead of retail websites in their online strategy. Unstructured interviews with internet professionals were applied on the LinkedIn professional SM platform, and 127 professionals provided their perspective. Data were analysed using a text mining approach and the outcome revealed professionals' resistance to set SM in the centre of the online strategy and highlighted the preference of users to use search engines that, in turn, will lead them to a retail website.
Descrição: Ramos, R. F., Rita, P., & Moro, S. (2021). Is this the beginning of the end for retail websites? A professional perspective. International Journal of Internet Marketing and Advertising, 15(3), 260-280. https://doi.org/10.1504/IJIMA.2021.115422 ---%ABS1%
Peer review: yes
URI: http://hdl.handle.net/10362/119873
DOI: https://doi.org/10.1504/IJIMA.2021.115422
ISSN: 1477-5212
Aparece nas colecções:NIMS: MagIC - Artigos em revista internacional com arbitragem científica (Peer-Review articles in international journals)

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