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Resumo(s)
The dissertation presents a new perspective on the management of tensions emerging from the co-existence of contradictory and central logics. In three studies, based on three in-depth case studies of a highly innovative law firm, we highlight the importance of understanding how organizations may help their teams and professionals manage tensions in their everyday work. Our findings contribute to extend current knowledge by revealing how individuals and teams may play an essential role ensuring that tensions are constructively managed, without the need of lessening underlying conflicts or structurally dividing logics.
Descrição
Palavras-chave
Institutional complexity paradoxes improvisation innovation
