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A proposal for the improvement of financial academic processes: process modelling and analysis in NOVA IMS
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| 2.35 MB | Adobe PDF |
Autores
Orientador(es)
Resumo(s)
Business Process Management is known for the improvement it causes in processes, such as cost and
resources spending reduction. Providing the capability to understand processes this technique is
an added value for every company. It can also be a base for future implementations such as the use
of new technologies as Robotic Process Automation. The RPA comes with the potential of reducing
manual, simple, recurrent, and time-consuming tasks, existent in every process, changing them to
automatic actions. This work project will analyze the state of Financial Services from NOVA IMS, a
faculty from Universidade Nova de Lisboa, along with its possible inefficiencies. Therefore, the
objective of this work is to apply BPM technologies and techniques and acquire knowledge about the
financial processes and conclude with some improvement critics based mainly on the use of Robotic
process automation.
Descrição
Project Work presented as the partial requirement for obtaining a Master's degree in Information Management, specialization in Information Systems and Technologies Management
Palavras-chave
Business Process Management Processes modeling Financial Process Automation Robotic Process Automation