Publicação
Method to Foster Intelligent Processes Automation into an Organization
| dc.contributor.advisor | Santos, Vítor Manuel Pereira Duarte dos | |
| dc.contributor.author | Cardoso, Afonso Pires de Matos Gomes | |
| dc.date.accessioned | 2021-10-12T14:16:27Z | |
| dc.date.available | 2021-10-12T14:16:27Z | |
| dc.date.issued | 2021-10-08 | |
| dc.description | Dissertation presented as the partial requirement for obtaining a Master's degree in Information Management, specialization in Information Systems and Technologies Management | pt_PT |
| dc.description.abstract | The present dissertation introduces a framework for process automation with the purpose of making them intelligent, in order to increase consistency, optimize execution-time and free workers from low value-added tasks. Foster Intelligent Processes Automation into an Organization is a topic that remains underdeveloped today. Being a relatively recent topic, intelligent process automation may be known as an extension of automated processes “on steroids”. The main objective of this project is to propose a method to find and promote Intelligent Automation to a target process, providing a walkthrough guideline, so organizations can identify, assess, and design a process of converting current processes into intelligent automated processes. In order to evaluate the proposed framework, a case study is presented, and a set of interviews was carried out with two groups: an academic group and a group of agents who manage processes in an organization. | pt_PT |
| dc.identifier.tid | 202776417 | pt_PT |
| dc.identifier.uri | http://hdl.handle.net/10362/125982 | |
| dc.language.iso | eng | pt_PT |
| dc.rights.uri | http://creativecommons.org/licenses/by/4.0/ | pt_PT |
| dc.subject | Automation | pt_PT |
| dc.subject | Workflow | pt_PT |
| dc.subject | Robotic Process Automation | pt_PT |
| dc.subject | Artificial Intelligence | pt_PT |
| dc.subject | Intelligent Process Automation | pt_PT |
| dc.subject | Cognitive Technology | pt_PT |
| dc.title | Method to Foster Intelligent Processes Automation into an Organization | pt_PT |
| dc.type | master thesis | |
| dspace.entity.type | Publication | |
| rcaap.rights | openAccess | pt_PT |
| rcaap.type | masterThesis | pt_PT |
| thesis.degree.name | Mestrado em Gestão de Informação, especialização em Gestão dos Sistemas e Tecnologias de Informação | pt_PT |
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