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Electronic health record portals in Portugal : a perspective from providers and patients

dc.contributor.advisorNeto, Miguel de Castro Simões Ferreira
dc.contributor.advisorCosta, Maria Manuela Simões Aparício da
dc.contributor.authorTomásio, Sónia Elisa Janota
dc.date.accessioned2019-03-29T19:07:24Z
dc.date.available2019-03-29T19:07:24Z
dc.date.issued2019-03-15
dc.descriptionDissertation presented as the partial requirement for obtaining a Master's degree in Information Management, specialization in Knowledge Management and Business Intelligencept_PT
dc.description.abstractHealthcare systems are becoming more patient centered, as today’s citizens are more active and more informed. In line with this trend, healthcare providers are promoting the use of online applications such as Electronic Health Record (EHR) portals. EHR portals can be defined as web based applications that combine an EHR system and a patient portal, with the potential of helping to achieve benefits for both patients and healthcare providers, which makes the adoption of EHR portals an important field to study and understand. The aim of this study is to characterize the view from providers and patients on EHR portals, having the Portuguese health system as scenario. The methodology was divided into a provider-centered and a patient-centered approach, being characterized as a mixed-methods research as qualitative and quantitative data collection procedures were followed. Results point out that EHR portals are considered by providers as crucial in the establishment of a digital relationship with patients, but efforts still need to be carried out for the users to adhere to these technologies. Also, the portals available in Portugal are heterogeneous in terms of functionalities offered, greatly differing in terms of number of functionalities. Patients view some functionalities of EHR portals more important than others and half of them are users of the portal developed by the public provider. The statistically determinants of adoption of EHR portals were verified. By having the perspective of providers and users, it was possible to provide insights that can be helpful to develop EHR portals that meet patient demands.pt_PT
dc.identifier.tid202208249pt_PT
dc.identifier.urihttp://hdl.handle.net/10362/64942
dc.language.isoengpt_PT
dc.rights.urihttp://creativecommons.org/licenses/by/4.0/pt_PT
dc.subjectOpen datapt_PT
dc.subjectHealth Datapt_PT
dc.subjectHealth Information Exchangept_PT
dc.subjecteHealthpt_PT
dc.subjectElectronic Health Recordspt_PT
dc.subjectElectronic Health Record Portalspt_PT
dc.titleElectronic health record portals in Portugal : a perspective from providers and patientspt_PT
dc.typemaster thesis
dspace.entity.typePublication
rcaap.rightsopenAccesspt_PT
rcaap.typemasterThesispt_PT
thesis.degree.nameMestrado em Gestão de Informação, especialização em Gestão do Conhecimento e Inteligência de Negócio (Business Intelligence)pt_PT

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