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The power of controversy: the impact of the products´ identity relevance on consumers- purchase intentions

datacite.subject.fosCiências Sociais::Economia e Gestãopt_PT
dc.contributor.advisorConsiglio, Irene
dc.contributor.authorNegrão, Maria Teresa Baldaque da Silva Sotto Mayor
dc.date.accessioned2023-12-11T11:53:18Z
dc.date.available2023-12-11T11:53:18Z
dc.date.issued2023-01-18
dc.description.abstractThis study explores the impact of the identity relevance of the products sold by a brand on the way consumers react when that brand takes a controversial stand. It examines whether the effect on consumer purchase intentions is stronger for identity relevant than for identity irrelevant product domains. Evidence did not support this theory. Nevertheless, regardless of the product, consumer purchase intentions decreased when they disagree with the brand but did not change when they agree. Engaging in controversy has potentially negative consequences. Therefore, brands need to be acutely aware of consumers' opinions on the issues they want to address.pt_PT
dc.identifier.tid203313755pt_PT
dc.identifier.urihttp://hdl.handle.net/10362/161062
dc.language.isoengpt_PT
dc.relationUID/ECO/00124/2013pt_PT
dc.subjectConsumer behaviourpt_PT
dc.subjectControversypt_PT
dc.subjectControversial brandpt_PT
dc.subjectProduct domainpt_PT
dc.subjectIdentity relevancept_PT
dc.subjectSelf-expressionpt_PT
dc.subjectPurchase nItentionspt_PT
dc.titleThe power of controversy: the impact of the products´ identity relevance on consumers- purchase intentionspt_PT
dc.typemaster thesis
dspace.entity.typePublication
rcaap.rightsopenAccesspt_PT
rcaap.typemasterThesispt_PT
thesis.degree.nameA Work Project, presented as part of the requirements for the Award of a Master’s degree in Management from the Nova School of Business and Economicspt_PT

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