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Adoption of Digital Data Wallets: UTAUT2 Encounters Privacy Calculus

datacite.subject.fosCiências Naturais::Ciências da Computação e da Informaçãopt_PT
dc.contributor.advisorOliveira, Tiago André Gonçalves Félix de
dc.contributor.authorTibbe, Maureen Rachel
dc.date.accessioned2023-11-14T16:32:19Z
dc.date.available2023-11-14T16:32:19Z
dc.date.issued2023-10-24
dc.descriptionDissertation presented as the partial requirement for obtaining a Master's degree in Information Management, specialization in Knowledge Management and Business Intelligencept_PT
dc.description.abstractHeadlines about data leaks, stolen identities, and privacy breaches are no rarity, providing an opportunity for decentralized identity management systems to gain increasing attention. The underlying solution involve digital data wallets (DDWs), which allow users to verify themselves for various services by securely storing their own data - from university certificates to ID cards to health records. Accordingly, it is critical to understand what factors influence the expected use of DDWs along with the extent to which privacy concerns affect their adoption. Therefore, this study provides a holistic approach by proposing a model consisting of variables from the unified theory of acceptance and use of technology (UTAUT2) as well as variables from the privacy calculus model fused into a distinct model. The model was estimated using the partial least squares method and survey data from 400 respondents. It revealed that perceived benefits as well as perceived value play a vital role in the expected use of DDWs. Contrarily, perceived risks were found to influence perceived value, but not expected use. Overall, the model resulted in 11 out of 18 hypotheses being supported. These results help to understand how users will adopt DDWs and are important in encouraging citizens to engage with this new technology.pt_PT
dc.identifier.tid203387090pt_PT
dc.identifier.urihttp://hdl.handle.net/10362/159945
dc.language.isoengpt_PT
dc.rights.urihttp://creativecommons.org/licenses/by/4.0/pt_PT
dc.subjectDigital Data Walletpt_PT
dc.subjectAdoptionpt_PT
dc.subjectAcceptancept_PT
dc.subjectUTAUT2pt_PT
dc.subjectPrivacy calculuspt_PT
dc.subjectSDG 17 - Partnerships for the goalspt_PT
dc.titleAdoption of Digital Data Wallets: UTAUT2 Encounters Privacy Calculuspt_PT
dc.typemaster thesis
dspace.entity.typePublication
rcaap.rightsopenAccesspt_PT
rcaap.typemasterThesispt_PT
thesis.degree.nameMestrado em Gestão de Informação, especialização em Gestão do Conhecimento e Inteligência de Negócio (Business Intelligence)pt_PT

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