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AI, uses and abuses: Mapping and monitoring benefits and risks of Artificial Intelligence in FinTech

datacite.subject.fosCiências Naturais::Ciências da Computação e da Informaçãopt_PT
dc.contributor.advisorDamásio, Bruno Miguel Pinto
dc.contributor.authorDuarte, Guilherme Silva
dc.date.accessioned2025-07-02T11:00:38Z
dc.date.available2025-07-02T11:00:38Z
dc.date.issued2025-06-27
dc.descriptionDissertation presented as the partial requirement for obtaining a Master's degree in Statistics and Information Management, specialization in Risk Analysis and Managementpt_PT
dc.description.abstractThe study investigates the benefits and risks associated with the adoption of Artificial Intelligence (AI) in the FinTech industry. Over the last decade, AI has emerged as a transformative force, enabling enhanced operational efficiencies, personalized services, fraud detection, and innovative financial product development. However, the adoption of AI also raises critical challenges, such as ethical concerns, algorithmic bias, data privacy invasions, and workplace disruptions fuelled by organizational resistance to change. This research aims to identify the key factors influencing AI adoption in the FinTech sector using statistical regression models and machine learning algorithms. Leveraging data from leading global FinTech firms, the study provides actionable insights and recommendations for responsibly and effectively integrating AI, maximizing benefits while mitigating associated risks. The findings emphasize the importance of ethical frameworks and employee engagement in facilitating the sustainable transformation of AI in financial services. In alignment with the United Nations Sustainable Development Goal 8 (Decent Work and Economic Growth), Goal 9 (Industry, Innovation and Infrastructure), and Goal 16 (Peace, Justice and Strong Institutions), the study highlights the role of innovation in fostering inclusive and sustainable economic growth while ensuring ethical governance in financial services.pt_PT
dc.identifier.tid203968891
dc.identifier.urihttp://hdl.handle.net/10362/184724
dc.language.isoporpt_PT
dc.rights.urihttp://creativecommons.org/licenses/by/4.0/pt_PT
dc.subjectArtificial Intelligencept_PT
dc.subjectFinTechpt_PT
dc.subjectEthical Frameworkpt_PT
dc.subjectMachine Learningpt_PT
dc.subjectData Privacypt_PT
dc.subjectAlgorithmic Biaspt_PT
dc.subjectSDG 8 - Decent work and economic growthpt_PT
dc.subjectSDG 9 - Industry, innovation and infrastructurept_PT
dc.subjectSDG 16 - Peace, justice and strong institutionspt_PT
dc.titleAI, uses and abuses: Mapping and monitoring benefits and risks of Artificial Intelligence in FinTechpt_PT
dc.typemaster thesis
dspace.entity.typePublication
rcaap.rightsopenAccesspt_PT
rcaap.typemasterThesispt_PT
thesis.degree.nameMestrado em Estatística e Gestão de Informação, especialização em Análise e Gestão de Riscopt_PT

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