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Framework for a business interoperability quotient measurement model

dc.contributor.advisorGrilo, António
dc.contributor.authorZutshi, Aneesh
dc.date.accessioned2010-02-19T12:16:51Z
dc.date.available2010-02-19T12:16:51Z
dc.date.issued2010
dc.descriptionDissertação apresentada na Faculdade de Ciências e Tecnologia da Universidade Nova da Lisboa para obtenção do grau de Mestre em Engenharia e Gestão Industrial (MEGI)en_US
dc.description.abstractOver the last decade the context of Interoperability has been changing rapidly. It has been expanding from the largely technically focused area of Information Systems towards Business Processes and Business Semantics. However, there exists a need for more comprehensive ways to define business interoperability and enable its performance measurement as a first step towards improvement of interoperability conditions between collaborating entities. Through extensive literature reviews and analysis of European Research initiatives in this area, this dissertation presents the State of the Art in Business Interoperability. The objective of this dissertation is to develop a model that closely captures the factors that are responsible for Business Interoperability in the context of Collaborative Business Processes. This Business Interoperability Quotient Measurement Model (BIQMM), developed in this dissertation uses an interdisciplinary approach to capture the key elements responsible for collaboration performance. Through the quantification of the relevance of each element to the particular collaboration scenario in question, this model enables a quantitative analysis of Business Interoperability, so that an overall interoperability score can be arrived at for enhanced performance measurements.Finally, the BIQMM is applied to a business case involving Innovayt and LM Glassfiber to demonstrate its applicability to different collaboration scenarios.en_US
dc.identifier.urihttp://hdl.handle.net/10362/2646
dc.language.isoengen_US
dc.publisherFCT - UNLen_US
dc.titleFramework for a business interoperability quotient measurement modelen_US
dc.typemaster thesis
dspace.entity.typePublication
rcaap.rightsopenAccessen_US
rcaap.typemasterThesisen_US

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