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IPTV data reduction strategy to measure real users’ behaviours

dc.contributor.advisorPires, João
dc.contributor.authorFidalgo, André Filipe dos Santos Pinto
dc.date.accessioned2013-01-08T11:24:07Z
dc.date.available2013-01-08T11:24:07Z
dc.date.issued2012
dc.descriptionDissertação para obtenção do Grau de Mestre em Engenharia Informáticapor
dc.description.abstractThe digital IPTV service has evolved in terms of features, technology and accessibility of their contents. However, the rapid evolution of features and services has brought a more complex offering to customers, which often are not enjoyed or even perceived. Therefore, it is important to measure the real advantage of those features and understand how they are used by customers. In this work, we present a strategy that deals directly with the real IPTV data, which result from the interaction actions with the set-top boxes by customers. But this data has a very low granularity level, which is complex and difficult to interpret. The approach is to transform the clicking actions to a more conceptual and representative level of the running activities. Furthermore, there is a significant reduction in the data cardinality, enhanced in terms of information quality. More than a transformation, this approach aims to be iterative, where at each level, we achieve a more accurate information, in order to characterize a particular behaviour. As experimental results, we present some application areas regarding the main offered features in this digital service. In particular, is made a study about zapping behaviour, and also an evaluation about DVR service usage. It is also discussed the possibility to integrate the strategy devised in a particular carrier, aiming to analyse the consumption rate of their services, in order to adjust them to customer real usage profile, and also to study the feasibility of new services introduction.por
dc.identifier.urihttp://hdl.handle.net/10362/8448
dc.language.isoengpor
dc.publisherFaculdade de Ciências e Tecnologiapor
dc.subjectIPTVpor
dc.subjectData streampor
dc.subjectComplex event processingpor
dc.subjectData analysispor
dc.titleIPTV data reduction strategy to measure real users’ behaviourspor
dc.typemaster thesis
dspace.entity.typePublication
rcaap.rightsopenAccesspor
rcaap.typemasterThesispor

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