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Who Moderates the Moderators?

dc.contributor.authorFarinha, Martim
dc.contributor.authorMatos Brandão, Diogo
dc.contributor.institutionCentro de Investigação e Desenvolvimento sobre Direito e Sociedade (CEDIS)
dc.contributor.institutionNOVA School of Law|Faculdade de Direito (NSL|FD)
dc.date.accessioned2026-05-11T14:09:02Z
dc.date.available2026-05-11T14:09:02Z
dc.date.issued2025-01-01
dc.description
dc.description.abstractThis chapter tackles the intricacies surrounding the subject of content moderation in online platforms, concerning the problem of “over-blocking”, the chilling effects it causes on the freedom of speech of users and how it affects user empowerment. It does so by analysing the evolution of the legal framework on content moderation of the last twenty years, focusing the Atlantic dialogue between European Union Law, the e-Commerce Directive, and the Content Decency Act and Digital Millennium Copyright Act. Concretely, it demonstrates the previous framework's pitfalls in ensuring the fundamental rights of freedom of expression and right to information, and how the economics of content moderation allowed for a “false positives” phenomenon (“over-blocking”). It then argues that the more pernicious effect of this comes in the form of chilling effects on users being weaponized for commercial and or political means. It concludes by scrutinizing the recent Digital Services Act’s provisions regarding the viability of the procedural mechanisms of redress for users and the accountability of the platforms and third-party stakeholders for misuse of content moderation, whether through algorithmic or individual means. The chapter resorts to a methodology of doctrinal research focused on primary and secondary sources of law.en
dc.description.versionpublishersversion
dc.description.versionpublished
dc.format.extent28
dc.format.extent365135
dc.identifier.doi10.1007/978-3-032-02500-5_12
dc.identifier.isbn9783032024992
dc.identifier.isbn9783032025005
dc.identifier.otherPURE: 158769051
dc.identifier.otherPURE UUID: 950d4100-df5f-4644-a22d-f997fd120ae3
dc.identifier.otherScopus: 105023627226
dc.identifier.otherORCID: /0000-0002-4562-3362/work/210221696
dc.identifier.urihttp://hdl.handle.net/10362/202986
dc.identifier.urlhttps://www.scopus.com/pages/publications/105023627226
dc.language.isoeng
dc.peerreviewedyes
dc.publisherSpringer Science + Business Media
dc.relationPublisher Copyright: © 2026 The Editor(s) (if applicable) and The Author(s). info:eu-repo/grantAgreement/FCT/Concurso de avaliação no âmbito do Programa Plurianual de Financiamento de Unidades de I&D (2017%2F2018) - Financiamento Base/UIDB%2F00443%2F2020/PT
dc.subjectContent Moderation
dc.subjectDigital Services Act
dc.subjectFundamental Rights
dc.subjectLaw and Economics
dc.subjectOver-blocking
dc.subjectGeneral Social Sciences
dc.subjectSDG 16 - Peace, Justice and Strong Institutions
dc.titleWho Moderates the Moderators?en
dc.title.subtitleA Brief Overlook into How the Digital Services Act Impacts the Economics of Content Moderation Against “Over-Blocking”en
dc.typebook part
degois.publication.firstPage215
degois.publication.lastPage242
degois.publication.titleA Digital Europe for Citizens
dspace.entity.typePublication
rcaap.rightsopenAccess

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