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Social media practices by human resources companies: how do they impact brand image and customer engagement?

dc.contributor.advisorShuqair, Saleh
dc.contributor.advisorRita, Paulo Miguel Rasquinho Ferreira
dc.contributor.authorCristóvão, Filipa Grencho
dc.date.accessioned2022-03-15T17:43:55Z
dc.date.available2025-01-26T01:30:52Z
dc.date.issued2022-01-26
dc.descriptionInternship Report presented as the partial requirement for obtaining a Master's degree in Information Management, specialization in Marketing Intelligencept_PT
dc.description.abstractIn this new era of technology, using social media networks has become ordinary and necessary for both societies and organizations. In this context, social media marketing emerged as a strategic tool for branding improvements, raising customer engagement, and creating brand awareness. This internship report aims to complement the existing literature regarding social media practices by human resources companies, and how do they impact the brand image and customer engagement levels of those same companies. Considering the case of Placement in Portugal and through the application of Benchmarking, I will compare what the company has been doing online with some of the most well-known Human Resources and Recruitment companies worldwide. Afterward, it will be possible to gain insights into the best practices and strategies that Placement in Portugal should follow to increase and improve its performance online.pt_PT
dc.identifier.tid202965732pt_PT
dc.identifier.urihttp://hdl.handle.net/10362/134518
dc.language.isoengpt_PT
dc.subjectSocial media Marketingpt_PT
dc.subjectDigital Content Marketingpt_PT
dc.subjectBrand Imagept_PT
dc.subjectBrand Perceptionpt_PT
dc.subjectCustomer Engagementpt_PT
dc.subjectCustomer Engagement Initiativespt_PT
dc.titleSocial media practices by human resources companies: how do they impact brand image and customer engagement?pt_PT
dc.typemaster thesis
dspace.entity.typePublication
rcaap.embargofct"(…) ter a possibilidade de elaborar e publicar um artigo numa revista científica com base na dissertação de mestrado."pt_PT
rcaap.rightsopenAccesspt_PT
rcaap.typemasterThesispt_PT
thesis.degree.nameMestrado em Gestão de Informação, especialização em Inteligência de Marketingpt_PT

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