Publicação
Exploring the influential factors of continuance intention to use mobile apps : extending the expectation confirmation model
| dc.contributor.advisor | Oliveira, Tiago André Gonçalves Félix de | |
| dc.contributor.advisor | Tam Chuem Vai, Carlos | |
| dc.contributor.author | Santos, Diogo Manuel Leitão Vinagre Piteira dos | |
| dc.date.accessioned | 2017-01-24T17:39:43Z | |
| dc.date.available | 2020-01-06T01:30:32Z | |
| dc.date.issued | 2017-01-06 | |
| dc.description | Dissertation presented as the partial requirement for obtaining a Master's degree in Information Management, specialization in Knowledge Management and Business Intelligence | pt_PT |
| dc.description.abstract | The use of mobile applications (Apps) has been growing in the world of technology, a phenomenon related to the increasing number of smartphone users. With a huge mobile Apps market, few studies have been made on what makes individuals continue to use a mobile App or stop using it. This study aims to uncover the factors that underlie the continuance intention to use mobile Apps, addressing two theoretical models: Expectation confirmation model (ECM) and the extended unified theory of acceptance and use of technology (UTAUT2). A total of 304 valid questionnaires were collected by survey to test the theoretical framework proposal, using structural equation modelling (SEM). Our findings indicate that the most important drivers of continuance intention of mobile Apps are respectively; satisfaction, habit, performance expectancy, and effort expectancy. | pt_PT |
| dc.identifier.tid | 201541416 | pt_PT |
| dc.identifier.uri | http://hdl.handle.net/10362/19896 | |
| dc.language.iso | eng | pt_PT |
| dc.subject | Aplicações móveis (Apps) | pt_PT |
| dc.subject | Continuance usage | pt_PT |
| dc.subject | Expectation confirmation model (ECM) | pt_PT |
| dc.subject | Extended unified theory of acceptance and use of technology (UTAUT2) | pt_PT |
| dc.title | Exploring the influential factors of continuance intention to use mobile apps : extending the expectation confirmation model | pt_PT |
| dc.type | master thesis | |
| dspace.entity.type | Publication | |
| rcaap.rights | embargoedAccess | pt_PT |
| rcaap.type | masterThesis | pt_PT |
| thesis.degree.name | Mestrado em Gestão de Informação, especialização em Gestão do Conhecimento e Inteligência de Negócio | pt_PT |