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The impact of FOBO on user decision-making in the selection of music streaming platforms

datacite.subject.fosCiências Naturais::Ciências da Computação e da Informaçãopt_PT
dc.contributor.advisorRita, Paulo Miguel Rasquinho Ferreira
dc.contributor.advisorOliveira, Pedro Miguel Garcia de
dc.contributor.authorReis, Inês Isabel Marques
dc.date.accessioned2024-11-08T11:48:34Z
dc.date.embargo2027-10-29
dc.date.issued2024-10-29
dc.descriptionDissertation presented as the partial requirement for obtaining a Master's degree in Data Driven Marketing, specialization in Digital Marketing and Analyticspt_PT
dc.description.abstractThe rapid evolution of the digital era has led to the creation of new theoretical models designed to understand consumer behavior and individual decision-making. This study aimed to examine FOBO in a music streaming context by exploring the impact of this phenomenon on the decision-making of music streaming users living in Portugal. To better comprehend the implications of FOBO on individual decision-making, it was necessary to examine related phenomena such as FOMO and FODA. After reviewing the literature, a conceptual model was developed. An online survey was used to collect data from 317 music streaming users, and the model was validated using PLS-SEM. The results indicate that users experience FOBO while deciding which music streaming platform to select. Moreover, this phenomenon makes decision-making more complicated by inserting indecision among users. Further findings demonstrated that non-subscribers experience FODA, and users do regret subscribing to the platforms they selected largely due to the anticipation or perception of better alternatives. This study provides significant insights into psychological literature by contributing to understanding how psychological factors like FOBO affect user decision-making, particularly in music streaming.pt_PT
dc.identifier.tid203778413pt_PT
dc.identifier.urihttp://hdl.handle.net/10362/174833
dc.language.isoengpt_PT
dc.rights.urihttp://creativecommons.org/licenses/by/4.0/pt_PT
dc.subjectDecision-making processpt_PT
dc.subjectFear of Better Optionspt_PT
dc.subjectFear of Doing Anythingpt_PT
dc.subjectFear of Missing Outpt_PT
dc.subjectMusic streaming contextpt_PT
dc.subjectMusic streaming platformspt_PT
dc.titleThe impact of FOBO on user decision-making in the selection of music streaming platformspt_PT
dc.typemaster thesis
dspace.entity.typePublication
rcaap.rightsembargoedAccesspt_PT
rcaap.typemasterThesispt_PT
thesis.degree.nameMestrado em Marketing Analítico, especialização em Marketing Digital e Análise de Dadospt_PT

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