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Building Job Seekers’ Profiles

dc.contributor.authorLavado, Susana
dc.contributor.authorZejnilovic, Leid
dc.contributor.institutionNOVA School of Business and Economics (NOVA SBE)
dc.contributor.pblUniversidada de Los Lagos
dc.date.accessioned2026-01-14T14:44:08Z
dc.date.available2026-01-14T14:44:08Z
dc.date.issued2024
dc.descriptionPublisher Copyright: © 2024 Copyright for this paper by its authors. Use permitted under Creative Commons License Attribution 4.0 International (CC BY 4.0).
dc.description.abstractThis study investigates the impact of language complexity on the performance of an NLP-based recommender system that assists job seekers in adding relevant occupation labels and skills to their profiles. The system, deployed by Job Market Finland (JMF), was evaluated to determine whether it biases its recommendations towards more complex language inputs, potentially disadvantaging users who employ simpler language. Additionally, the study explores the effectiveness of using large language models (LLMs) to enhance simpler descriptions and mitigate potential biases. By utilizing a stratified sample of occupations and crafting varied descriptions (original, simple, complex, and LLM-improved), we analyzed the system’s recommendations against a ground truth. Results indicate that the system favored more complex language, improving occupation label suggestions (but not skill recommendations). This bias is not mitigated by the use of an LLM, suggesting potential unintended consequences for users who employ simpler language and highlighting the opacity in optimizing such systems.en
dc.description.versionpublishersversion
dc.description.versionpublished
dc.format.extent856745
dc.identifier.issn1613-0073
dc.identifier.otherPURE: 113009978
dc.identifier.otherPURE UUID: a5400739-6600-47dc-83c4-6bab0a92f45d
dc.identifier.otherScopus: 85219517761
dc.identifier.urihttp://hdl.handle.net/10362/198909
dc.identifier.urlhttps://www.scopus.com/pages/publications/85219517761
dc.language.isoeng
dc.peerreviewedyes
dc.subjectAlgorithmic bias
dc.subjectHuman-machine interaction
dc.subjectJob matching
dc.subjectLarge language models
dc.subjectNatural language processing
dc.subjectGeneral Computer Science
dc.titleBuilding Job Seekers’ Profilesen
dc.title.subtitleCan LLMs Level the Playing Field?en
dc.typejournal article
degois.publication.titleCEUR Workshop Proceedings
degois.publication.volume3908
dspace.entity.typePublication
rcaap.rightsopenAccess

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