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Process Modeling Notations: A study on BPMN and alternatives
| Nome: | Descrição: | Tamanho: | Formato: | |
|---|---|---|---|---|
| 1.13 MB | Adobe PDF |
Orientador(es)
Resumo(s)
As businesses grow and form new alliances, their processes become increasingly complex.
Despite being the de facto standard for modeling business processes, BPMN started to
struggle to keep pace with the modern and dynamic business environments. As users start
searching for alternatives, they are unsure of which ones to select. To help them, we
interviewed several process modeling experts and conducted two online surveys, one
targeted at more experts and another at university students with BPM-related courses,
gathering over 100 responses from individuals with different backgrounds, insights, and
experiences with process modeling notations. Our findings reveal that BPMN, Flowcharts, and
UML are the most commonly used process modeling notations among experts and university
students enrolled in BPM-related courses. We compiled a table of general guidelines to help
all users select the most suitable notation based on the industry and project aspects, such as
scale, duration, and flexibility, while including their advantages and limitations. We also
created a Decision Tree to predict the most appropriate notations for each user based on the
same aspects of the previous table. Additionally, we conducted cluster analysis that revealed
three groups of experts, based on their workforce demographics, each with distinct
characteristics and preferences for process modeling notations. We are pleased to contribute
to the field with three new tools to help all users in their search for the most suitable process
modeling notation, and to see how our findings align with those of previous studies.
Descrição
Dissertation presented as the partial requirement for obtaining a Master's degree in Data Science and Advanced Analytics, specialization in Business Analytics
Palavras-chave
Process modeling notations BPMN BPMN alternatives Process modeling notation guidelines Combining process modeling notations SDG 4 - Quality education SDG 9 - Industry, innovation and infrastructure