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Differences in ERP Value between Iberian Manufacturing and Services SMEs

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Enterprise Resource Planning (ERP) system literature reports little research on the specificities of an industry analysis. Based on a theoretical model we assess ERP Value between Manufacturing and Services industries in Small and Medium Enterprises (SMEs) across the Iberian region (Portugal and Spain). The empirical test was conducted through structural equation modeling, using data from 261 firms. Results show that Firm size, Analytics and Collaboration contribute to ERP Value in those industries, with Analytics being more important for the Services industry.

Descrição

Ruivo, P., Rodrigues, J., Johansson, B., Oliveira, T., & Rebelo, J. (2017). Differences in ERP Value between Iberian Manufacturing and Services SMEs. In Procedia Computer Science (Vol. 121, pp. 707-715). (Procedia Computer Science). DOI: 10.1016/j.procs.2017.11.092

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Enterprise Resource Planning (ERP) ERP use ERP Value Manufacturing Resource-Based View Services SMEs Technology-Organizational-Environment General Computer Science SDG 8 - Decent Work and Economic Growth SDG 9 - Industry, Innovation, and Infrastructure

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