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Knowledge management is a very important way of creating competitive dynamics in the market. This paper proposes a structural adoption model, in which "Ba", defined here, as the existence of a knowledge-sharing environment, is determinant in the adoption of organizational knowledge management systems (KMS). This model was validated through a survey within a real organizational context of a telecommunications company. Results showed that Ba, through the tacit organizational tasks, is a significant factor in the perception of the ease of use and therefore a determinant factor in the adoption of KMS.

Descrição

Sousa, N. M., Costa, C. J., & Aparicio, M. (2017). Ba: Um fator determinante no uso de sistemas de gestão do conhecimento. RISTI - Revista Iberica de Sistemas e Tecnologias de Informacao, 2017(22), 1-19. DOI: 10.17013/risti.22.1-19

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Ba KMS Knowledge management systems Knowledge sharing Organization Tacit task General Computer Science

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