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Beyond Algorithms

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The rapid evolution of Artificial Intelligence (AI) is reshaping Human Resource Management (HRM), with growing interest in its role in talent identification. While AI has demonstrated effectiveness in analysing structured data, its limitations in assessing qualitative attributes such as creativity, adaptability, and emotional intelligence remain underexplored. This study addresses these gaps through an exploratory mixed-methods design, combining a global survey (n = 240) with semi-structured interviews of HR professionals. Quantitative analysis highlights patterns of association between key competencies, while qualitative findings provide contextual insights into perceptions of fairness, bias, and cultural resistance. The results suggest that AI can complement, but not replace, human judgement, supporting a Hybrid Evaluative Model that integrates algorithmic efficiency with human interpretation. The study contributes rare empirical evidence to a nascent field, highlights the ethical imperatives of bias mitigation and transparency, and underscores the importance of cultural context (collectivist versus individualist orientations) in shaping the acceptance and effectiveness of AI-enabled HR practices. These findings offer practical guidance for organisations and advance theory-building at the intersection of AI and HRM.

Descrição

França, T. J. F., Mamede, J. H. P. S., Barroso, J. M. P., & Santos, V. M. P. D. D. (2025). Beyond Algorithms: Artificial Intelligence Driven Talent Identification with Human Insight. Intelligent Systems with Applications, 28, Article 200604. https://doi.org/10.1016/j.iswa.2025.200604 --- This work is funded by national funds through FCT - Fundação para a Ciência e a Tecnologia, I.P., under the support UID/50014/2025 (https://doi.org/10.54499/UID/50014/2025).

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Artificial Intelligence Human Capital Potential Assessment Talent Management Next-gen HR Computer Science (miscellaneous) Signal Processing Computer Vision and Pattern Recognition Computer Science Applications Artificial Intelligence

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