Global Research Trends in Consumer Behavior and Sustainability in E-Commerce

Rita, Paulo; Ramos, Ricardo F.

http://hdl.handle.net/10362/142884

Utilize este identificador para referenciar este registo.

Nome:	Descrição:	Tamanho:	Formato:
Research_Trends_in_Consumer_Behavior_Sustainability_in_E_Commerce.pdf		1.95 MB	Adobe PDF	Ver/Abrir

Contacte-nos

Autores

Rita, Paulo

Ramos, Ricardo F.

Resumo(s)

Consumers are conscious of increasing online purchases and demand sustainable consumption friendly actions. Although there is increasing interest in this topic, the research status, development, and structure of consumer behavior and sustainability in e-commerce research is scarce. This study aims to analyze the intellectual, conceptual, and social knowledge of consumer behavior and sustainability in e-commerce research to generate new understandings. Data from 104 articles were collected from the Scopus database, and a bibliometric analysis was conducted. Results revealed a close relationship between the topic and city logistics, big data analysis, customer engagement, circular economy, online services, and omnichannel retail, showing the different research approaches and the transversal themes related to the topic. This study contributes to the sustainability academic research by identifying trends and suggesting future research topics.

Descrição

Rita, P., & Ramos, R. F. (2022). Global Research Trends in Consumer Behavior and Sustainability in E-Commerce: A Bibliometric Analysis of the Knowledge Structure. Sustainability, 14(15), 1-20. [9455]. https://doi.org/10.3390/su14159455 ---- Funding: Paulo Rita was supported through the FCT (Fundação para a Ciência e a Tecnologia) under UIDB/04152/2020—Centro de Investigação em Gestão de Informação (MagIC)/NOVA IMS

Palavras-chave

e-commerce consumer behavior sustainability bibliometric Computer Science (miscellaneous) Geography, Planning and Development Renewable Energy, Sustainability and the Environment Building and Construction Environmental Science (miscellaneous) Energy Engineering and Power Technology Hardware and Architecture Computer Networks and Communications Management, Monitoring, Policy and Law SDG 12 - Responsible Consumption and Production SDG 8 - Decent Work and Economic Growth SDG 11 - Sustainable Cities and Communities