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Publicação
Attitude change in arbitrarily large organizations
Orientador(es)
Resumo(s)
The alignment of collective goals and individual behavior has been extensively studied by
economists under a principal-agent framework. Two main solutions have been presented:
explicit incentive contracts and monitoring. These solutions correspond to changes in the
objective situation faced by individuals. However, an extensive literature in social psychology provides evidence that behavior is influenced, not only by situational constraints, but
also by attitudes. Therefore, an important aspect of organization is to choose the structures and procedures that best contribute to the dissemination of the desired attitudes
throughout the organization. This paper studies how the initial configuration of attitudes
and the size of the organization affect the optimal organizational structure and the timing
of information flows when the objective is to align the members' attitudes. We identify and
characterize three factors that affect the optimal organizational structures and procedures
and the degree of alignment of attitudes: (1) clustering effects; (2) member cross-influence effects; and (3) leader cross-influence effects.
Descrição
Palavras-chave
organizational structure timing of information flows attitude change influence