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Users' brand page participation
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Orientador(es)
Resumo(s)
The increasing development of brand presence on social networking sites (SNS) requires new practices for monitoring the results of brands' efforts. The current research proposes that users' exposure to brand-related content by means of participating on brand pages is a key measure to be monitored. This proposition builds on previous studies which relate positive business consequences with users' exposure to brand communications. Despite the relevance of capturing users' participation on brand pages, so far very limited effort has been made to propose a construct for measuring it. Thus, three studies were implemented and a new construct was proposed and validated for internal consistency, unidimensionality and nomological validity.
Descrição
Langaro, D., Salgueiro, M. D. F., & Rita, P. (2020). Users' brand page participation: A new construct to measure participation on social networking sites. International Journal of Internet Marketing and Advertising, 14(2), 135-151. https://doi.org/10.1504/IJIMA.2020.107658 ---%ABS1%
Palavras-chave
Brand communications Construct development Estimate effects of social media Facebook Measure audience in social media Participation SNS Social media Social networking sites Users' brand page participation Marketing