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Understanding SaaS adoption

dc.contributor.authorOliveira, Tiago
dc.contributor.authorMartins, Ricardo
dc.contributor.authorSarker, Saonee
dc.contributor.authorThomas, Manoj
dc.contributor.authorPopovič, Aleš
dc.contributor.institutionInformation Management Research Center (MagIC) - NOVA Information Management School
dc.contributor.institutionNOVA Information Management School (NOVA IMS)
dc.contributor.pblELSEVIER SCI LTD
dc.date.accessioned2026-01-16T14:08:19Z
dc.date.available2026-01-16T14:08:19Z
dc.date.embargoedUntil2021-03-09
dc.date.issued2019-12-01
dc.descriptionOliveira, T., Martins, R., Sarker, S., Thomas, M., & Popovič, A. (2019). Understanding SaaS adoption: The moderating impact of the environment context. International Journal Of Information Management, 49 (December), 1-12. https://doi.org/10.1016/j.ijinfomgt.2019.02.009 ---%ABS2%
dc.description.abstractIn the information management literature, Software-as-a-Service (SaaS) is recognized as a technology capable of providing operational and financial benefits to firms, and it is rising as the dominant IT service delivery model. Considered to be a promising solution it is garnering interest among researchers and professionals. However, SaaS can represent a vulnerability to firms due to its nature. The weighing of the pros and cons leads to firms’ uncertainty regarding SaaS adoption. Through the lenses of technology-organization-environment (TOE) framework we examine the contextual factors that influence the adoption of SaaS. Furthermore, this study explores the moderating effects of the environmental context in the adoption of SaaS and how it shapes the direct influences of technological and organizational contexts of the TOE framework. Data collected from 259 firms were used to test the proposed model. The study found the significance of the technology, organization, and environment context for SaaS adoption. Moreover, it was found the moderator influence of the environment context between the organization context and SaaS adoption. This study contributes to a deepest understanding of the determinants of SaaS adoption by providing a holistic theoretical lens, advancing newer paths of approaching the TOE framework.en
dc.description.versionauthorsversion
dc.description.versionpublished
dc.format.extent12
dc.format.extent557984
dc.identifier.doi10.1016/j.ijinfomgt.2019.02.009
dc.identifier.issn0268-4012
dc.identifier.otherPURE: 12190817
dc.identifier.otherPURE UUID: 96888b6a-657d-4f57-a800-8592dcc9e29b
dc.identifier.otherScopus: 85062502065
dc.identifier.otherORCID: /0000-0001-6523-0809/work/59472037
dc.identifier.otherWOS: 000489702000001
dc.identifier.urihttp://hdl.handle.net/10362/199298
dc.identifier.urlhttps://www.scopus.com/pages/publications/85062502065
dc.identifier.urlhttp://gateway.webofknowledge.com/gateway/Gateway.cgi?GWVersion=2&SrcAuth=Alerting&SrcApp=Alerting&DestApp=WOS_CPL&DestLinkType=FullRecord&UT=WOS:000489702000001
dc.language.isoeng
dc.peerreviewedyes
dc.subjectInformation technology (IT) adoption
dc.subjectInstitutional theory (INT)
dc.subjectSoftware-as-a-service (SaaS)
dc.subjectTechnology-organization-environment (TOE) framework
dc.subjectInformation Systems
dc.subjectComputer Networks and Communications
dc.subjectLibrary and Information Sciences
dc.subjectSDG 8 - Decent Work and Economic Growth
dc.titleUnderstanding SaaS adoptionen
dc.title.subtitleThe moderating impact of the environment contexten
dc.typejournal article
degois.publication.firstPage1
degois.publication.issueDecember
degois.publication.lastPage12
degois.publication.titleInternational Journal Of Information Management
degois.publication.volume49
dspace.entity.typePublication
rcaap.rightsopenAccess

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