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Exploring the influential factors of continuance intention to use mobile Apps

2020-02Artigo científico Acesso aberto
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dc.contributor.authorTam, Carlos
dc.contributor.authorSantos, Diogo
dc.contributor.authorOliveira, Tiago
dc.contributor.institutionNOVA Information Management School (NOVA IMS)
dc.contributor.institutionInformation Management Research Center (MagIC) - NOVA Information Management School
dc.contributor.pblSpringer Science Business Media
dc.date.accessioned2020-03-11T23:24:29Z
dc.date.available2024-12-28T01:31:50Z
dc.date.embargoedUntil2021-02-01
dc.date.issued2020-02
dc.descriptionTam, C., Santos, D., & Oliveira, T. (2018). Exploring the influential factors of continuance intention to use mobile Apps: extending the expectation confirmation model. Information Systems Frontiers, 1-15. https://doi.org/10.1007/s10796-018-9864-5 ---%ABS3%
dc.description.abstractThe use of mobile applications (apps) has been growing in the world of technology, a phenomenon related to the increasing number of smartphone users. Even though the mobile apps market is huge, few studies have been made on what makes individuals continue to use a mobile app or stop using it. This study aims to uncover the factors that underlie the continuance intention to use mobile apps, addressing two theoretical models: Expectation confirmation model (ECM) and the extended unified theory of acceptance and use of technology (UTAUT2). A total of 304 questionnaires were collected by survey to test the theoretical framework proposal, using structural equation modelling (SEM). Our findings indicate that the most important drivers of continuance intention of mobile apps are satisfaction, habit, performance expectancy, and effort expectancy.en
dc.description.versionauthorsversion
dc.description.versionpublished
dc.format.extent15
dc.format.extent1112266
dc.identifier.doi10.1007/s10796-018-9864-5
dc.identifier.issn1387-3326
dc.identifier.otherPURE: 4358701
dc.identifier.otherPURE UUID: 3b147674-46a0-4f72-8f13-19c177d0cdeb
dc.identifier.otherScopus: 85047914785
dc.identifier.otherORCID: /0000-0001-6523-0809/work/59472052
dc.identifier.otherWOS: 000519616500018
dc.identifier.urihttp://hdl.handle.net/10362/94157
dc.identifier.urlhttps://www.scopus.com/pages/publications/85047914785
dc.identifier.urlhttp://gateway.webofknowledge.com/gateway/Gateway.cgi?GWVersion=2&SrcAuth=Alerting&SrcApp=Alerting&DestApp=WOS_CPL&DestLinkType=FullRecord&UT=WOS:000519616500018
dc.language.isoeng
dc.peerreviewedyes
dc.subjectContinuance usage
dc.subjectExpectation confirmation model (ECM)
dc.subjectExtended unified theory of acceptance and use of technology (UTAUT2)
dc.subjectMobile applications (apps)
dc.subjectSoftware
dc.subjectTheoretical Computer Science
dc.subjectInformation Systems
dc.subjectComputer Networks and Communications
dc.subjectSDG 8 - Decent Work and Economic Growth
dc.titleExploring the influential factors of continuance intention to use mobile Appsen
dc.title.subtitleextending the expectation confirmation modelen
dc.typejournal article
degois.publication.firstPage
degois.publication.issue1
degois.publication.lastPage
degois.publication.titleInformation Systems Frontiers
degois.publication.volume22
dspace.entity.typePublication
rcaap.rightsopenAccess

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