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Key elements for designing effective second victim support interventions

2025-01-06Artigo científico Acesso aberto
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dc.contributor.authorMira, José Joaquín
dc.contributor.authorCarrillo, Irene
dc.contributor.authorGil-Hernández, Eva
dc.contributor.authorStrametz, Reinhard
dc.contributor.authorKnežević Krajina, Hana
dc.contributor.authorSchrøder, Katja
dc.contributor.authorTella, Susanna
dc.contributor.authorPaiva, Sofia Guerra
dc.contributor.authorKnežević, Bojana
dc.contributor.authorPanella, Massimiliano
dc.contributor.authorSeys, Deborah
dc.contributor.authorSrulovici, Einav
dc.contributor.authorPõlluste, Kaja
dc.contributor.authorVanhaecht, Kris
dc.contributor.authorSousa, Paulo
dc.contributor.institutionEscola Nacional de Saúde Pública (ENSP)
dc.contributor.pblBMJ Publishing Group
dc.date.accessioned2025-05-20T21:21:32Z
dc.date.available2025-05-20T21:21:32Z
dc.date.issued2025-01-06
dc.descriptionFunding Information: This publication is based upon work from \"European certification of interventions in support of second victims (RESCUE), Innovation Grant 19113\u201D, supported by COST (European Cooperation in Science and Technology). Publisher Copyright: © Author(s) (or their employer(s)) 2025. Re-use permitted under CC BY-NC. No commercial re-use. See rights and permissions. Published by BMJ Group.
dc.description.abstractBackground The second victim (SV) experience limits the performance of health and care workers and places patients at risk. Peer support is recognised as the most effective, feasible and acceptable intervention to mitigate its impact. Objective To define a set of success factors when designing interventions to support SVs in health and care facilities based on expertise in different European countries. Setting International collaboration involving countries with diverse cultures, structures and legal frameworks. Design Qualitative research. Method Focus groups involving a total of 43 participants were conducted in five countries. Prominent professionals in European peer support interventions were engaged. Analysis of common elements considered key to the success of these programmes was underscored. Results Critical success factors for designing effective SV support interventions included the need for an occupational health approach, the establishment of a strong organisational safety culture, immediate psychological first aid, long-term resilience building, the engagement and training of peer supporters, the provision of adequate resources and ongoing support, the importance of leadership commitment and the necessity of tailoring interventions to the specific context and needs of each institution and country considering their diverse sociocultural and legal framework. The expected benefits included ensuring optimal patient care and reducing associated costs such as staff turnover and litigation. Conclusion Effective SV support interventions are essential for enhancing the resilience and performance of health and care workers, ultimately improving patient safety. By implementing tailored and well-resourced interventions, healthcare institutions can mitigate the negative impact of the SV phenomenon, promoting optimal care.en
dc.description.versionpublishersversion
dc.description.versionpublished
dc.format.extent564009
dc.identifier.doi10.1136/bmjopen-2024-089923
dc.identifier.issn2044-6055
dc.identifier.otherPURE: 116480603
dc.identifier.otherPURE UUID: 2f088295-0d91-4070-95e1-131645aecb2e
dc.identifier.otherScopus: 85214463869
dc.identifier.otherPubMed: 39762106
dc.identifier.otherPubMedCentral: PMC11749877
dc.identifier.otherWOS: 001392710300001
dc.identifier.otherORCID: /0000-0001-9502-6075/work/184449798
dc.identifier.urihttp://hdl.handle.net/10362/183245
dc.identifier.urlhttps://www.scopus.com/pages/publications/85214463869
dc.language.isoeng
dc.peerreviewedyes
dc.subjectBurnout, Professional
dc.subjectHealth & safety
dc.subjectOccupational Stress
dc.subjectGeneral Medicine
dc.subjectSDG 3 - Good Health and Well-being
dc.titleKey elements for designing effective second victim support interventionsen
dc.title.subtitlea focus group study in European clinical settingsen
dc.typejournal article
degois.publication.issue1
degois.publication.titleBMJ Open
degois.publication.volume15
dspace.entity.typePublication
rcaap.rightsopenAccess

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