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Autores
Orientador(es)
Resumo(s)
The widespread use of digital technologies is at the heart of a massive global transformation. Business models and processes are becoming increasingly more dependent on data to the point that it is a critical success factor for many companies. However, not all enterprises are fully engaged with this relatively new reality, while some others procrastinate due to the absence of knowledge or easily and financially accessible tools.Based on data collected via a survey, we offer a characterization on the perception of people working in Portugal in respect to the value of technological innovation and its adoption on the enterprises where they work. Our data corroborates the existence of a bias, unfavourable to SMEs, both in terms of implementation and perception of relevance of Digital Transformation and Data-Driven Management in their operational and strategical routines. Based on the assumption that SMEs will face an increasing competitive pressure in the future, since technology progressively benefits economies of scale, we set on to identify business sectors where those enterprises were already lagging compared to larger ones in respect to several structural business metrics. A comparison with information from other European Countries underlines a generic dire picture of businesses in Portugal, where the value added per unit of capital and labour investment are much lower than those found in most European countries.This works emphasizes the need to facilitate the adoption and use of technology in Portuguese SMEs, as well as building up management literacy that encourages continuous improvement and innovation.
Descrição
Pinto, J. P. C., & António, N. (2023). Minding the Gaps: Constraints and Opportunities for Digital Transformation in Portuguese SMEs. In 2023 18th Iberian Conference on Information Systems and Technologies, CISTI 2023 (pp. 1-7). (Iberian Conference on Information Systems and Technologies, CISTI; Vol. 2023-June). IEEE Computer Society Press. https://doi.org/10.23919/CISTI58278.2023.10211746
Palavras-chave
Data-driven Management Digital Transformation Micro Operational efficiency Small and medium-sized enterprises Computer Networks and Communications Information Systems
Contexto Educativo
Citação
Editora
IEEE Computer Society Press
