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How does the pandemic facilitate mobile payment?

2021-02-01Artigo científico Acesso aberto
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dc.contributor.authorZhao, Yuyang
dc.contributor.authorBacao, Fernando
dc.contributor.institutionNOVA Information Management School (NOVA IMS)
dc.contributor.institutionInformation Management Research Center (MagIC) - NOVA Information Management School
dc.contributor.pblMolecular Diversity Preservation International (MDPI)
dc.date.accessioned2021-02-01T23:31:54Z
dc.date.available2021-02-01T23:31:54Z
dc.date.issued2021-02-01
dc.descriptionZhao, Y., & Bacao, F. (2021). How does the pandemic facilitate mobile payment? : An investigation on users’ perspective under the COVID-19 pandemic. International Journal of Environmental Research and Public Health, 18(3), 1-22. [1016]. https://doi.org/10.3390/ijerph18031016
dc.description.abstractOwing to the convenience, reliability and contact-free feature of Mobile payment (M-payment), it has been diffusely adopted in China during the COVID-19 pandemic to reduce the direct and indirect contacts in transactions, allowing social distancing to be maintained and facilitating stabilization of the social economy. This paper aims to comprehensively investigate the technological and mental factors affecting users’ adoption intentions of M-payment under the COVID-19 pandemic, to expand the domain of technology adoption under the emergency situation. This study integrated Unified Theory of Acceptance and Use of Technology (UTAUT) with perceived benefits from Mental Accounting Theory (MAT), and two additional variables (perceived security and trust) to investigate 739 smartphone users’ adoption intentions of M-payment during the COVID-19 pandemic in China. The empirical results showed that users’ technological and mental perceptions conjointly influence their adoption intentions of M-payment during the COVID-19 pandemic, wherein perceived benefits are significantly determined by social influence and trust, corresponding with the situation of pandemic. This study initially integrated UTAUT with MAT to develop the theoretical framework for investigating users’ adoption intentions. Meanwhile, this study originally investigated the antecedents of M-payment adoption under the pandemic situation and indicated that users’ perceptions will be positively influenced when technology’s specific characteristics can benefit a particular situation.en
dc.description.versionpublishersversion
dc.description.versionpublished
dc.format.extent22
dc.format.extent1016973
dc.identifier.doi10.3390/ijerph18031016
dc.identifier.issn1661-7827
dc.identifier.otherPURE: 27813225
dc.identifier.otherPURE UUID: f7b9ec6d-0b34-4ad3-8b96-aa8ebb456610
dc.identifier.otherScopus: 85099747273
dc.identifier.otherWOS: 000615199200001
dc.identifier.otherORCID: /0000-0002-0834-0275/work/153306407
dc.identifier.urihttp://hdl.handle.net/10362/111104
dc.identifier.urlhttps://www.scopus.com/pages/publications/85099747273
dc.identifier.urlhttp://gateway.webofknowledge.com/gateway/Gateway.cgi?GWVersion=2&SrcAuth=Alerting&SrcApp=Alerting&DestApp=WOS_CPL&DestLinkType=FullRecord&UT=WOS:000615199200001
dc.language.isoeng
dc.peerreviewedyes
dc.subjectAdoption intention
dc.subjectCOVID-2019
dc.subjectMental accounting theory (MAT)
dc.subjectMobile payment
dc.subjectUnified theory of acceptance and use of technology (UTAUT)
dc.subjectPublic Health, Environmental and Occupational Health
dc.subjectHealth, Toxicology and Mutagenesis
dc.subjectSDG 3 - Good Health and Well-being
dc.titleHow does the pandemic facilitate mobile payment?en
dc.title.subtitleAn investigation on users’ perspective under the COVID-19 pandemicen
dc.typejournal article
degois.publication.firstPage1
degois.publication.issue3
degois.publication.lastPage22
degois.publication.titleInternational Journal of Environmental Research and Public Health
degois.publication.volume18
dspace.entity.typePublication
rcaap.rightsopenAccess

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