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Clues, Cues and Complexity: Unpacking the Concept of Organizational Surprise

dc.contributor.authorPina e Cunha, Miguel
dc.contributor.authorKamoche, Ken
dc.contributor.authorClegg, Stewart
dc.date.accessioned2019-10-07T09:40:40Z
dc.date.available2019-10-07T09:40:40Z
dc.date.issued2004
dc.description.abstractWe discuss why surprises, defined as events that happen unexpectedly or expected events that take unexpected shapes, are important to organizations and should be considered in the organizational literature. The concept of organizational surprises is unpacked on the basis of a typology built around the (un)expectedeness of issue and process. This typology uncovers the several types of surprising events that organizations may face, and contributes to the literature by suggesting that different surprises require distinct approaches.pt_PT
dc.description.versionN/Apt_PT
dc.identifier.citationPina e Cunha, Miguel, Kamoche, Ken and Clegg, Stewart, Clues, Cues and Complexity: Unpacking the Concept of Organizational Surprise (2004). FEUNL Working Paper Series N. 453pt_PT
dc.identifier.urihttp://hdl.handle.net/10362/83476
dc.language.isoengpt_PT
dc.peerreviewednopt_PT
dc.publisherNova SBEpt_PT
dc.relation.ispartofseriesFEUNL Working Paper Series;453
dc.titleClues, Cues and Complexity: Unpacking the Concept of Organizational Surprisept_PT
dc.typeworking paper
dspace.entity.typePublication
person.familyNameCunha
person.familyNameKamoche
person.familyNameClegg
person.givenNameMiguel Pina e
person.givenNameKen
person.givenNameStewart
person.identifier.orcid0000-0001-6724-2440
person.identifier.orcid0000-0002-9529-0180
person.identifier.orcid0000-0001-6083-4283
person.identifier.ridN-2714-2013
person.identifier.ridG-2560-2017
person.identifier.scopus-author-id57196445661
person.identifier.scopus-author-id7101683003
rcaap.rightsopenAccesspt_PT
rcaap.typeworkingPaperpt_PT
relation.isAuthorOfPublication7b33ebb4-c61d-4c93-8314-d9878c9aacc7
relation.isAuthorOfPublicationf85287dd-ec4a-42d0-ace0-7f512ebcea90
relation.isAuthorOfPublication84c31a53-32bd-446c-8820-4521358a0c6a
relation.isAuthorOfPublication.latestForDiscovery7b33ebb4-c61d-4c93-8314-d9878c9aacc7

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