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Telework during the COVID-19 epidemic in Portugal and determinants of job satisfaction

2021-12-06Artigo científico Acesso aberto
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dc.contributor.authorSousa-Uva, Mafalda
dc.contributor.authorSousa-Uva, Antonio
dc.contributor.authorMello e Sampayo, Marta
dc.contributor.authorSerranheira, Florentino
dc.contributor.institutionComprehensive Health Research Centre (CHRC) - Pólo ENSP
dc.contributor.institutionCentro de Investigação em Saúde Pública (CISP/PHRC)
dc.contributor.institutionEscola Nacional de Saúde Pública (ENSP)
dc.contributor.pblBioMed Central (BMC)
dc.date.accessioned2021-12-13T23:42:10Z
dc.date.available2021-12-13T23:42:10Z
dc.date.issued2021-12-06
dc.description.abstractBackground: Telework satisfaction is a Public Health concern, intensified by the COVID-19 pandemic, and its determinant factors may be related with the negative health effects of teleworking. However, there is still little research exploring this issue. This study aimed to characterize telework during the first wave of the COVID-19 epidemic in Portugal and to identify the major predictors of telework satisfaction. Methods: This is a cross-sectional study aimed at all teleworkers working in Portugal, during the first wave of the COVID-19 epidemic. Data were collected through a Google Forms platform online questionnaire distributed by a snowball method on social networks. Descriptive statistics included crude and relative frequency data. The associations between sociodemographic characteristics, self-perceived health, organization of working time, concentration at work, work-life balance, work disconnection, working conditions, and organizational demands (flexibility and organizational trust based on E-work Life Scale) with telework satisfaction were estimated through logistic regression. Results: This study included 1004 participants. Teleworkers satisfaction levels were high (69%). Better concentration at work (OR = 1.54; 95%CI 1.01–2.34); the satisfaction with the balance between work life and extra work when teleworking (OR = 1.79; 95%CI 1.17–2.74); and higher work flexibility (OR = 2.26; 95%CI 1.46–3.49) were good predictors of greater levels of satisfaction with telework. However, its major predictors were the company’s trust in teleworkers (OR = 4.50; 95%CI 2.89–7.02) and feeling good in the workspace at home (OR = 3.72; 95%CI 1.46–9.49). Conclusions: Our findings point that work environment and organizational culture play a crucial role in affecting telework satisfaction. More studies are needed to monitor telework satisfaction and its effects on physical and mental health, so that Public and Occupational Health (and Safety) can be able to identify and implement the best interventions that allow promoting individual health and foster a healthy work environment for teleworkers.en
dc.description.versionpublishersversion
dc.description.versionpublished
dc.format.extent904482
dc.identifier.doi10.1186/s12889-021-12295-2
dc.identifier.issn1471-2458
dc.identifier.otherPURE: 35357413
dc.identifier.otherPURE UUID: 0d2db447-d9bf-4af0-8da8-6b17cc86a15e
dc.identifier.otherWOS: 000726480400001
dc.identifier.otherPubMed: 34865641
dc.identifier.otherPubMedCentral: PMC8645416
dc.identifier.otherScopus: 85120738222
dc.identifier.urihttp://hdl.handle.net/10362/129161
dc.language.isoeng
dc.peerreviewedyes
dc.subjectTelework
dc.subjectJob satisfaction
dc.subjectOccupational health
dc.subjectErgonomics
dc.subjectCOVID 19 pandemic
dc.subjectSDG 3 - Good Health and Well-being
dc.titleTelework during the COVID-19 epidemic in Portugal and determinants of job satisfactionen
dc.title.subtitlea cross-sectional studyen
dc.typejournal article
degois.publication.titleBMC Public Health
degois.publication.volume21
dspace.entity.typePublication
rcaap.rightsopenAccess

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