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An Integrated Approach Using Robotic Process Automation and Artificial Intelligence as Disruptive Technology for Digital Transformation

2023-04-20Documento de conferência Acesso aberto
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dc.contributor.authorAraújo, Anderson
dc.contributor.authorMamede, Henrique s.
dc.contributor.authorFilipe, Vítor
dc.contributor.authorSantos, Vitor
dc.contributor.institutionNOVA Information Management School (NOVA IMS)
dc.contributor.institutionInformation Management Research Center (MagIC) - NOVA Information Management School
dc.date.accessioned2023-12-27T22:08:31Z
dc.date.available2025-03-15T01:31:55Z
dc.date.embargoedUntil2024-04-20
dc.date.issued2023-04-20
dc.descriptionAraújo, A., Mamede, H. S., Filipe, V., & Santos, V. (2023). An Integrated Approach Using Robotic Process Automation and Artificial Intelligence as Disruptive Technology for Digital Transformation. In M. Papadaki, P. R. D. Cunha, M. Themistocleous, & K. Christodoulou (Eds.), Information Systems: 19th European, Mediterranean, and Middle Eastern Conference, EMCIS 2022 Virtual Event, December 21–22, 2022 Proceedings (pp. 438-450). (Lecture Notes in Business Information Processing; Vol. 464). Springer Nature. https://doi.org/10.1007/978-3-031-30694-5_32
dc.description.abstractDigital transformation is a phenomenon arising from social, behavioral and habitual changes due to global economic and technological development. Its main characteristic is adopting disruptive digital technologies by organizations to transform their capabilities, structures, processes and business model components. One of the disruptive digital technologies used in organizations’ digital transformation process is Robotic Process Automation. However, the use of Robotic Process Automation is limited by several constraints that affect its reliability and increase the cost. Artificial Intelligence techniques can improve some of these constraints. The use of Robotic Process Automation combined with Artificial Intelligence capabilities is called Hyperautomation. However, there is a lack of solutions that successfully integrate both technologies in the context of digital transformation. This work proposes an integrated approach using Robotic Process Automation and Artificial Intelligence as disruptive Hyperautomation technology for digital transformation.en
dc.description.versionauthorsversion
dc.description.versionpublished
dc.format.extent13
dc.format.extent621117
dc.identifier.doi10.1007/978-3-031-30694-5_32
dc.identifier.isbn978-3-031-30693-8
dc.identifier.isbn978-3-031-30694-5
dc.identifier.issn1865-1348
dc.identifier.otherPURE: 59410922
dc.identifier.otherPURE UUID: 85a08fdf-9e5e-49c8-8d18-b72b6198bb9a
dc.identifier.othercrossref: 10.1007/978-3-031-30694-5_32
dc.identifier.otherScopus: 85161387300
dc.identifier.otherWOS: 001308340700032
dc.identifier.otherORCID: /0000-0002-4223-7079/work/151427033
dc.identifier.urihttp://hdl.handle.net/10362/161669
dc.identifier.urlhttps://www.scopus.com/pages/publications/85161387300
dc.identifier.urlhttps://www.webofscience.com/wos/woscc/full-record/WOS:001308340700032
dc.identifier.urlhttps://link.springer.com/10.1007/978-3-031-30694-5_32
dc.language.isoeng
dc.peerreviewedyes
dc.publisherSpringer Nature
dc.relationinfo:eu-repo/grantAgreement/FCT/6817 - DCRRNI ID/UIDB%2F04152%2F2020/PT
dc.relationInformation Management Research Center
dc.subjectRobotic Process Automation
dc.subjectArtificial Intelligence
dc.subjectDigital Transformation
dc.subjectHyperautomation
dc.subjectManagement Information Systems
dc.subjectControl and Systems Engineering
dc.subjectBusiness and International Management
dc.subjectInformation Systems
dc.subjectModelling and Simulation
dc.subjectInformation Systems and Management
dc.subjectSDG 9 - Industry, Innovation, and Infrastructure
dc.titleAn Integrated Approach Using Robotic Process Automation and Artificial Intelligence as Disruptive Technology for Digital Transformationen
dc.typeconference object
degois.publication.firstPage438
degois.publication.lastPage450
degois.publication.titleInformation Systems
degois.publication.title19th European, Mediterranean, and Middle Eastern Conference, Virtual Event, December 21–22, 2022
dspace.entity.typePublication
oaire.awardNumberUIDB/04152/2020
oaire.awardTitleInformation Management Research Center
oaire.awardURIinfo:eu-repo/grantAgreement/FCT/6817 - DCRRNI ID/UIDB%2F04152%2F2020/PT
oaire.fundingStream6817 - DCRRNI ID
project.funder.identifierhttp://doi.org/10.13039/501100001871
project.funder.nameFundação para a Ciência e a Tecnologia
rcaap.rightsopenAccess
relation.isProjectOfPublication3274bdb3-4dd3-4bbe-8f74-d34190081f87
relation.isProjectOfPublication.latestForDiscovery3274bdb3-4dd3-4bbe-8f74-d34190081f87

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